In the past year, ISI has strengthened how we deliver Managed IT, Cybersecurity, & Compliance services to give contractors greater confidence and control over their security posture. Rather than reacting to challenges, we’ve built a proactive model that streamlines collaboration and reduces the burden on our customers.
Key Enhancements:
- Expanded customer success, product management, and IT support teams to deliver faster, more responsive service.
- Assigned a dedicated compliance analyst to every onboarding — ensuring IT and compliance teams work in sync from day one.
- Launched security advisories to keep customers ahead of emerging threats and better protect their data and systems.
- Invested in certifications — working to double the number of ISI staff holding Certified CMMC Professional (CCP) credentials to expand the reach of compliance subject matter expertise.
- Continuously improving our tool stack so customers can achieve and maintain compliance more efficiently.
Together, these investments ensure our customers aren’t just prepared for CMMC and DFARS compliance requirements; they’re equipped to stay ahead of them, while keeping IT operations resilient and mission-ready.
ISI’s FSO and clearance services are designed to remove barriers that slow contractors down — from lengthy approval processes to complex security reviews. We’ve made significant enhancements to help customers secure and sustain their clearances with greater speed and confidence.
Key Enhancements:
- Introduced a Growth & Proposal service line to help contractors maintain longer-standing FCLs and strengthen their position for future opportunities.
- Revamped Industrial Security Business Review meetings to deliver more value and collaboration with customers.
- Launched the ISI Advocate Program to reward customers who share their feedback and partner with us to improve services and help spread the word about our team.
- Adopted AI-driven tools to streamline DCSA security review preparation, reducing administrative burden and accelerating readiness.
These improvements ensure that our customers not only achieve and maintain clearances more efficiently but also build lasting compliance programs that support long-term business growth and mission success.
The compliance and security landscape never stands still. That’s why we’re committed to looking ahead, refining our approach, and creating new ways to deliver value so our customers can stay secure, compliant, and focused on their mission in an ever-evolving threat and compliance landscape.
What’s Next at ISI:
- Standardizing NIST assessments to be completed within the first six weeks of onboarding for all Managed IT, Cybersecurity, & Compliance customers — speeding up compliance readiness from day one.
- Restructuring our FSO & Clearance services help desk chain of command and implementing a new service management platform to enhance responsiveness and resolution times.
- Revamping the FCL management onboarding process to further expedite Facility Clearance (FCL) approvals and reduce administrative burden.
- Building a customer community where contractors can share teaming opportunities and capability statements — helping maintain contract eligibility and strengthen business growth.
These initiatives are designed with one goal in mind: ensuring our customers are always a step ahead — better prepared for compliance requirements, better supported in daily operations, and better positioned to continue operating in the Defense Industrial Base.
